FAQ

 

Where do your press ons ship from?

I am located in New York State and all items and products will ship from there. 

When will my press ons ship?

Processing times are between 7-10 business days. Once your item has shipped, you will receive a shipping notification to the email you have provided on your order form. All items will be shipped through USPS Ground so please allow 24-48hrs for tracking to update. Once your items are in the hands of the USPS that means it's out of mine. So bad weather and national U.S. holidays can delay shipping times.

I live outside of the U.S. can I order and will there be fees if I do?

Yes, you can order. International orders, depending on your location, taxes and duty fees might be applied to your purchase. These are the responsibilities of the consumer so please keep that in mind before placing an order.

Do you accept returns or exchanges?

No, I do not accept returns or exchanges. The sizing of your nails as well as the offer to purchase a shape finder kit and a sizing kit is clearly marked out on each product page. If there is a problem with your order please contact me in order to make this a more pleasant, smooth and as happy of a transaction as possible.

If I order a custom press on set, will I be provided with updates?

Yes, I can and will provide you with updates as I am currently working on your order. I want you to completely satisfied with your press ons before they are sent out to you. Before even starting your order, I will contact you within 24hrs about any details your may or may not want, what colors you would like and what to avoid as well as any inspo that you may have that you can send me.

How are your press ons made?

Every press on I make is hand made to order using gel products and nail tips from Supplies By Chloe, Apres and Esvy. Order processing time is around 7-10 business days, but could be sooner depending on order volume. 

Your press on nails are expensive and are they reusable for the price?

Like my nail tips, I believe in using quality products to bring you the best luxury press on nail sets that are salon grade. I want your press ons, when they are on your nails to look just like you stepped right out of a salon. I also know the time that it takes to create luxury press ons and I believe that my time is worth something. So, yes, while they may seem expensive at first glance, with the proper application and removal process, you should get at least 5 wear times, if not more.

How long do your press ons last once I've applied them?

With proper application and care, all nail set created by me can last up to 2 weeks and are reusable up to 5 times if not more.

I have questions before I even think about ordering, can I contact you?

Yes please, I encourage you to do so. I would be happy to answer any questions you may have, especially if they are not answered in the above F.A.Q. Go to my Contact page with any questions or concerns. Please allow me at least 24 hrs to respond back to you.